Privacy Policy

Welcome to ECO Friendly Pest Control (“Company”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, request pest control services, submit forms, contact us, or interact with us online. This policy applies to:

Website: ecofriendlypestcontrols.com

By using our website or contacting us for pest control services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or contact us:

Personal Information

You may voluntarily provide:

• Full name
• Phone number
• Email address
• Property address or service location
• Requested pest control service
• Messages or enquiry details submitted through forms, WhatsApp, phone, or email

Technical Information

When you browse our website, we may automatically collect:

• Device type
• Browser information
• IP address
• Website usage activity
• Pages visited and time spent on website

This helps us improve website performance and customer experience.

2. How We Use Your Information

We use collected information to:

• Respond to enquiries and service requests
• Schedule pest inspections and pest control appointments
• Contact customers regarding quotations, bookings, or service updates
• Improve our website performance and customer experience
• Provide customer support
• Prevent spam, fraud, abuse, or unauthorized activity
• Improve marketing and communication

We do not sell your personal information to third parties.

3. WhatsApp, Phone Calls & Contact Forms

When you contact us through:

• WhatsApp
• Phone calls
• Contact forms
• Email enquiries

we may store communication information to respond to your enquiry, schedule services, improve support, and maintain business records.

Service enquiries submitted through our website may include information related to pest infestations, service type, inspection needs, or property concerns.

4. Cookies & Website Tracking

Our website may use cookies and tracking technologies to:

• Improve website functionality
• Understand visitor behavior
• Improve website speed and performance
• Measure traffic and analytics

You may disable cookies through your browser settings at any time.

5. Third-Party Services

We may use trusted third-party services including:

• Website analytics tools
• Google services (Maps, Analytics, Search Console, reCAPTCHA if enabled)
• Hosting providers
• Form and spam prevention systems
• WhatsApp communication services

These services may collect limited technical information necessary for functionality and security.

6. Data Protection & Security

We take reasonable steps to protect your information against:

• Unauthorized access
• Misuse
• Loss
• Data theft
• Security breaches

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Service Area & Eligibility

Our pest control services are currently intended for residential, commercial, warehouse, office, hospitality, industrial, and export-related clients located in and around Jodhpur, Rajasthan and supported service areas.

8. External Links

Our website may contain links to external websites, social media platforms, or third-party tools. We are not responsible for the privacy practices or content of external websites.

9. Your Rights

You may request to:

• Update your personal information
• Correct inaccurate information
• Request deletion of enquiry data (where legally permitted)
• Contact us regarding privacy concerns

To request changes, contact us using the details below.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

ECO Friendly Pest Control
Radha Krishna Vihar, City Circle, Sangriya, Jodhpur – 342013
Phone: +91 8949377455
Email: info@ecofriendlypestcontrols.com
Website: ecofriendlypestcontrols.com

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in services, legal requirements, website functionality, or business operations. Updated versions will be posted on this page with the revised effective date.