Welcome to ECO Friendly Pest Control (“Company”, “we”, “our”, “us”). This Refund & Cancellation Policy explains the terms related to booking, cancellation, rescheduling, payments, and refunds for pest control services provided through our website, phone, WhatsApp, email, or direct communication.

By booking any service with ECO Friendly Pest Control, you agree to the terms described below.

Website: ecofriendlypestcontrols.com

1. No Refund Policy

At ECO Friendly Pest Control, we invest time, technician scheduling, inspection planning, travel arrangements, treatment preparation, and operational resources for every service booking.

Therefore:

We do not provide refunds for any pest control service, inspection, booking, treatment, consultation, or completed work.

This applies to:

• Pest control treatments

• Termite treatment services

• Rodent control services

• Mosquito & fogging services

• Bed bug treatment

• Bird treatment services

• Export fumigation services

• Residential pest control

• Commercial pest control

• Inspection bookings

• Advance payments (if applicable)

Customers are encouraged to discuss service details, pricing, treatment scope, and expectations before confirming a booking.

2. Cancellation Policy

Customers may request cancellation of scheduled appointments by contacting us through:

• Phone call

• WhatsApp

• Email communication

However:

• Cancellation requests should be made as early as possible.

• Last-minute cancellations may affect future scheduling priority.

• Once technician dispatch, inspection, or treatment preparation has started, cancellation may not be possible.

3. Rescheduling Policy

We understand unexpected situations happen.

Customers may request appointment rescheduling depending on technician availability and operational schedule.

Rescheduling requests are subject to:

• Service availability

• Technician scheduling

• Area/location availability

• Existing booking commitments

Same-day rescheduling may not always be available.

4. Inspection & Quotation Disclaimer

Any estimate, quotation, or approximate pricing shared through:

• WhatsApp

• Phone call

• Contact form

• Email enquiry

• Website communication

should be treated as an estimated cost only.

Final pricing may vary after inspection depending on:

• Pest type

• Infestation severity

• Property size

• Treatment area

• Chemicals or treatment required

• Follow-up requirements

Inspection findings may result in revised treatment recommendations or updated pricing.

5. Service Satisfaction & Treatment Expectations

Pest control effectiveness depends on multiple factors including:

• Severity of infestation

• Property hygiene conditions

• Structural conditions

• Pest activity level

• Customer cooperation

• Follow-up requirements

Some infestations may require multiple treatments or preventive maintenance.

Because pest activity and reinfestation risks vary, ECO Friendly Pest Control does not offer refunds based on customer expectation of immediate or permanent elimination.

6. Missed Appointment / No Access Policy

Customers are requested to ensure:

• Correct location details are shared

• Phone availability during appointment timing

• Technician access to treatment areas

If technicians are unable to access the property due to customer unavailability, incorrect information, locked premises, or non-response, rescheduling may be required based on availability.

7. Company Cancellation Rights

ECO Friendly Pest Control reserves the right to reschedule or cancel appointments due to:

• Weather conditions

• Safety concerns

• Technician emergencies

• Operational limitations

• Unexpected scheduling conflicts

In such situations, we will attempt to provide an alternative appointment slot.

8. Contact Information

For cancellation or appointment-related queries, contact us:

ECO Friendly Pest Control
Radha Krishna Vihar, City Circle, Sangriya, Jodhpur – 342013
Phone: +91 8949377455
Email: info@ecofriendlypestcontrols.com
Website: ecofriendlypestcontrols.com

9. Changes to This Policy

We reserve the right to update, revise, or modify this Refund & Cancellation Policy at any time.

Updated versions will be published on this page with the revised effective date.